Hi there,
i have adjusted the weight already. but please do understand that there are still tolerance there. for example, your board size is 3*3 cm, but the weight we still charge the 5*5cm because so far our system can still not recognize the real size of your board.
beside the PCB weight, we also include the package weight.
Sorry for the inconvenience.
We notice that it is not fair enough! and we are working on a new version of order website. such problems will be solve whithin a few months.
Sorry again for the inconvenience!
Thanks@
Shuyang
Statistics : Posted by tannek • on Fri Oct 11, 2013 5:48 am • Replies 5 • Views 2872
i have adjusted the weight already. but please do understand that there are still tolerance there. for example, your board size is 3*3 cm, but the weight we still charge the 5*5cm because so far our system can still not recognize the real size of your board.
beside the PCB weight, we also include the package weight.
Sorry for the inconvenience.
We notice that it is not fair enough! and we are working on a new version of order website. such problems will be solve whithin a few months.
Sorry again for the inconvenience!
Thanks@
Shuyang
Statistics : Posted by tannek • on Fri Oct 11, 2013 5:48 am • Replies 5 • Views 2872